Tableau's Trusted Authentication is one method that Tableau Server customers use to embed Tableau dashboards into their own applications.

If you've added a host as 'Trusted' in the Tableau server admin (described in our documentation) and Trusted tickets still aren't working, this post will help you chase down the issue using Tableau's system logs.

Locate the Tableau Server Logs on your Tableau server.

  • On Linux: /var/opt/tableau/tableau_server/data/tabsvc/logs/
  • On windows: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\

We will assume you're using Linux for the remainder of this post.

This directory contains many log sub-directories. The log which will give you information about who is attempting to view a dashboard as a trusted host is vizqlserver. Change into that log directory.

cd /var/opt/tableau/tableau_server/data/tabsvc/logs/vizqlserver

On your Tableau Server in a browser load https://{tableauURL}/trusted. (You need to be authenticated)

To test with curl instead of your browser: curl -X POST -F username={tableau user name} https://{tableauURL}/trusted

After the page loads, or fails to load, go back to the Tableau server log directory and run ls -ltr, a long listing of the log dir ordered by the last modified time in reverse. At the very bottom of the listing, or near the bottom, you should see a file with a name like vizqlserver_nodeX-Y.log (where x and y are numbers).

Tail this log: tail -f vizqlserver_node1-0.log (change 1-0 accordingly).

In your browser or curl, attempt to load Tableau with /trusted again, and you should see new logs being written to the file in real time.

To test if Tableau trusted auth is working using your Zuar Rapid/Custom Portal, append /z/trusted to the end of the portal URL. Example:

If you're interested in taking your embedded analytics a step further, be sure to check out Zuar's Rapid Portal and Custom Portal. These solutions allow you to manage offsite access to your Tableau dashboards, monetize your data, and much more.

Hopefully these instructions have helped. You may also benefit from Tableau's official documentation on testing trusted auth.

Additional resources:

Implementing Trusted Tickets for Tableau Server with NodeJS
This article implements trusted tickets as described in Trusted TicketAuthentication with Tableau Server[]. We’ll build a ticket broker with a simple API called by a front-end that usesthe HTML5 <template> tag. The int…
How to Embed a Tableau Dashboard in to a Website | Zuar
Here’s how to embed Tableau dashboards with a Tableau embed code, Tableau Javascript API, and iframe + Tableau share link.
Testing Trusted Authentication
Test Trusted Authentication in Zuar PortalLog into your Zuar Portal and navigate to https://{your_rapid_portal_url}/z/trusted. If you are not authenticated via Tableau [/help/waf/tableau-authentication/],you’ll get a 403 Forbidden error. If trusted authentication is properly configured, you sho…