Test if trusted tickets are set up
In your browser load the domain: https://rapid-portal.portaldomain.com/z/trusted after you login to your portal. If you forget to login, you'll get a 403 Forbidden error.
rapid-portal.portaldomain.com with the hostname of your portal.
If the response is -1, Trusted Tickets are not set up in Tableau for this hostname.
Set up Trusted Tickets on Tableau Server
For trusted tickets to work your Tableau administrator will need to add the hostname or IP Address for your Rapid Portal as a "Trusted Host" under
Configuration > User Identity & Access > Trusted Authentication, then save pending changes and restart.
Get Share Link of the Dashboard from Tableau
With Trusted Tickets Configured for your Portal, you just need to pick a dashboard to use. Logged into your Tableau Server, click on the dashboard you want and then click "Share" at the top right of the screen (in green below):
The part of the share link we need starts with
/t and ends right before
?; in this case:
Load a Trusted Ticket in Rapid Portal
Copy the relevant part of the share link to your clipboard, then in a new browser window, add it to your Rapid Portal's hostname with a trailing
/z/trusted. The full path in your location bar should look something like this:
... and the resulting Dashboard: